1. Introduction
This Privacy Policy explains how Synergia Solutions collects, uses, stores and protects information when you visit our website, communicate with us, or use our services and technology solutions.
By using our website or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect information such as:
- Name and designation
- Business or organization name
- Email address
- Telephone or mobile number
- Information provided through enquiry or contact forms
- Project, service or technology requirements
- Website usage and technical information
We aim to collect only information that is reasonably necessary for the relevant purpose and service.
3. How We Use Your Information
Information may be used for legitimate business and service-related purposes, including:
- Responding to enquiries and requests
- Providing information about our products and services
- Preparing proposals and quotations
- Delivering and supporting technology solutions
- Improving our website and services
- Maintaining website security
- Communicating important service-related information
- Complying with applicable legal requirements
5. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, misuse or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, users should also take reasonable steps to protect their own accounts, devices and credentials.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, resolve disputes, maintain business records, or comply with applicable legal and regulatory requirements.
7. Your Privacy Rights
Depending on applicable law and the nature of the processing, you may have rights concerning your personal information, including rights relating to access, correction, withdrawal of consent and grievance or complaint mechanisms.
Where processing is based on consent, you may request withdrawal of that consent. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
Requests may be submitted using the contact details provided at the end of this policy.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, applications or services.
We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policies of third-party services before providing them with personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
The updated version will be published on this page with the revised "Last Updated" date.
11. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us.
Synergia Solutions
We are committed to addressing privacy-related enquiries and concerns.
info@synergiasolutions.co.inwww.synergiasolutions.co.in